Delivery / Returns

A couple of things...

  • As a one man operation I send items out Monday to Friday.
  • I cannot ship to PO Boxes or packing stations.

     

    UNITED KINGDOM

    • £3.99 - 2nd Class Signed (2-4 working days)  FREE OVER £50
    • Art - Special Delivery Next Working Day * (Mon-Fri) 
    * Please remember not all art is here ready to ship, but when it is despatched it will be delivered next working day (Mon-Fri).

     

        INTERNATIONAL

        Europe - Tracked & Signed from £9 (Approx 5-7 working days)

        Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia / Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

         Rest of World - Tracked & Signed from £11 (Approx 7-10 working days)

        Andorra, Argentina, Barbados, Belarus, Belize, Cambodia, Canada, Cayman Islands, Cook Islands, Ecuador, Faroe Islands, Georgia, Greenland, Hong Kong, Iceland, Indonesia, Japan, Lebanon, Liechtenstein, Malaysia, Moldova, New Zealand, San Marino, Serbia, Singapore, South Korea, Thailand, Tonga, Trinidad & Tobago, Turkey, Uganda, United Arab Emirates, USA, Vatican City. 

         Please note:

        • Depending on the country / customs it may take longer than the times quoted.
        • Orders may be subject to import duties and taxes - I have no control over these potential charges and they are the customers responsibility.

             

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            RETURNS

            You have 28 days to return anything. Remember to save your invoice as your receipt. If you'd prefer a refund, I will credit the original payment method minus the original shipping cost.

            Follow these easy steps:

            1. Circle the item(s) you're returning on the invoice, and write down the reason.
            2. If the delivery address is different/incorrect, please provide a new/correct one on the returned invoice.
            3. Pack securely & send to: Ian McLaren, Pengeland, 5 Raleigh Road, London, SE20 7JE.

            Important: When returning anything please get proof of postage or use a Signed For service as regrettably I can't accept responsibility for items that don't reach me.

             

            Any questions please contact me at ian@pengeland.com or use the form below.

            Contact form